New Update: Restaurant Reservations | 지원 센터 - SITE123

New Update: Restaurant Reservations

New! Restaurant Reservations

A new feature, that allows a restaurant owners to accept table reservations on their website. Whenever a reservation is made for a table, you will be able to check and manage its status from a dedicated activity option on the site's dashboard.


Here are some of the options available with this great tool:

Set table size on your restaurant - Setting up your reservation's table size is important for setting up seat allowances and preparing for the incoming guests at your restaurant. To edit, in the editor click on Pages - scroll to your restaurant reservations page and click the blue Edit button. Mouse over to the Min/Max table size slider. This slider can be clicked and dragged to a minimum of 1 seat to a maximum of 50 seats. A small restaurant may use a minimum size of 1 to a maximum size of 10, for example.  Set the guest number accordingly.

Auto/manually confirm a reservation on your site - Choosing a confirmation style is very important in the overall flow of your restaurant and its incoming guests. To edit, in the editor click on Pages - scroll to your restaurant reservations page and click the blue Edit button. Under the Settings tab, under Confirmation Style, choose Manual or Auto. Manual means that the reservation request must be approved by a person and automatic means it is accepted automatically by the computer.

Set grace period - The grace period is important because it determines how late a client can be to their reservation. If they pass their reservation time without showing up, their reservation can be discarded. To edit, in the editor click on Pages - scroll to your restaurant reservations page and click the blue Edit button. Under the settings tab, under Grace Period, type in the amount of time you want to allow. You can choose between minutes and hours in the dropdown menu to set a time scale.

Set your restaurant's address - Listing your address and phone is critical for your clients to find and contact your restaurant. To edit, in the editor click on Pages - scroll to your restaurant reservations page and click the blue Edit button. Under Settings, scroll down to Address and Phone and fill in the necessary details. You can use the Address Additional Information to fill in additional address information if needed.

Set opening hours and days for the restaurant (and different shifts throughout the day) - If you want to have multiple times your business is open in one day, setting an additional daily shift is the way to do this. To edit, in the editor click on Pages - scroll to your restaurant reservations page and click the blue Edit button. Under Open Hours, under Business Hours format, choose Monday-Sunday or Every Day in Different Row. Pick the First Day of the week to be Monday or Sunday. Then look through the days of the week - You can click the checkmark for active 24/7, or you can manually set the days + hours you are active at your restaurant by toggling days on and then typing in the hours. You can also go to one of the days of the week and click the large + icon next to the day. This will open an additional time range for that day where your business will be home.

Changing order status for restaurant reservations - Managing the status of your restaurant reservations is important for keeping your company's records updated and correct. To edit, in the editor click on the SITE123 icon - click Return to dashboard. In the dashboard, click on the large button called Restaurant Reservations. Inside this section you will see the reservations clients have made at your restaurant. On one of the reservations, under Status, click on the dropdown area and you can change the status from New to Paid, In Progress, or Cancelled, depending on what happens.

Checking insights for your scheduled service orders - Analyzing the insights of your restaurant reservations is important for understanding the traffic of your orders over time. To edit, in the editor click on the SITE123 icon - click Return to dashboard. In the dashboard, click on the large button called restaurant reservations. Inside here, click on the Insights tab. In this tab, you can view charts showing the frequency of reservations and filter & measure them over time.

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